1. Overview
This Privacy Policy describes how an777 ("the Platform," "we," "us") collects, stores, uses, and protects the personal information of players who register and use services at an777.vu and through the an777 mobile application. This policy applies to all players accessing an777 from the Philippines.
We are committed to handling your data with care and transparency. The information you provide helps us run your account, process your transactions, verify your identity, and improve the services we offer. We collect only what we need and use it only for the purposes stated in this policy.
This policy should be read alongside the Terms and Conditions, which govern your use of an777 more broadly.
2. Data We Collect
We collect personal data from you in the following ways:
Information you provide directly:
- Full legal name
- Date of birth
- Email address
- Mobile phone number
- Residential address
- Government-issued ID and supporting identity documents (for KYC)
- Profile details and account preferences
Information generated through your use of the platform:
- Login timestamps, session duration, and device type
- IP address and general geographic location
- Game activity, bet history, and transaction records
- Customer support communications
- Deposit and withdrawal transaction details (amounts, methods, timestamps)
Information from third-party service providers:
- Identity verification results from KYC providers
- Payment confirmation data from GC ash, Maya, and bank transfer processors
- Fraud detection signals from security partners
We do not collect credit card numbers directly. Payment credentials entered during a transaction are handled by the respective payment processor and are not stored on an777 servers.
3. How We Use Your Data
The personal data we collect is used for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Name, email, mobile number, date of birth |
| Identity verification (KYC) | Government ID, proof of address, date of birth |
| Processing deposits and withdrawals | Transaction details, payment method identifiers |
| Fraud detection and security | IP address, device data, session logs, transaction patterns |
| Customer support | Account details, communication history |
| Platform improvement | Aggregated usage data, game activity (anonymised where possible) |
| Promotional communications | Email address, gaming preferences (opt-in only) |
| Responsible gaming monitoring | Deposit amounts, session frequency, game activity |
We do not use your personal data for automated decision-making that produces legal effects on you without human review. If a significant account decision is triggered by automated systems — such as a fraud flag — it is reviewed by our team before action is taken.
4. Sharing Your Data
an777 does not sell your personal data. We may share your information with the following categories of third parties, and only to the extent necessary:
- Payment processors — GCash, Maya, and Philippine banking partners, to facilitate deposits and withdrawals in PHP.
- KYC and identity verification providers — to confirm your identity and age before your first withdrawal.
- Fraud prevention and security services — to detect suspicious activity and protect your account.
- Customer support tools — to manage and respond to your enquiries efficiently.
- Regulatory or law enforcement authorities — when required to do so by applicable Philippine law or a valid legal order.
All third-party service providers engaged by an777 are required to handle your data securely and use it only for the specific purpose for which it was shared. They are not permitted to use your data for their own marketing or unrelated purposes.
5. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period afterwards, as required for legal, compliance, and operational purposes. Transaction records and identity verification documents are kept for a minimum period in line with standard financial record-keeping practices.
If you request account closure, we will deactivate your account and begin the process of removing or anonymising personal data that is no longer required. Certain records may need to be retained for a defined period after closure to meet legal obligations. We will inform you of any such requirement when you submit your closure request.
6. Security Measures
an777 uses SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our servers. Account access is protected by password authentication, and we support one-time password (OTP) verification as an additional security layer. We strongly recommend enabling OTP on your account.
Internally, access to personal data is restricted to staff who need it to perform their job. We conduct regular reviews of our data security practices and update them as needed to address new risks.
Despite these measures, no online platform can guarantee absolute security. If you notice any suspicious activity on your account — such as unrecognised login attempts or transactions — contact our support team immediately and change your password.
7. Cookies and Tracking
an777 uses cookies and similar technologies to operate the platform, remember your session, and understand how players use the site. Cookies are small text files stored on your device when you visit an777.vu.
We use the following types of cookies:
- Essential cookies — required for the platform to function. These include session cookies that keep you logged in while you navigate the site.
- Analytics cookies — help us understand how players interact with the platform so we can improve it. Data collected is aggregated and not linked to individual identities where possible.
- Preference cookies — remember your settings, such as language and display preferences.
You can manage cookie settings through your browser. Note that disabling essential cookies will affect your ability to use the platform, including logging in and placing bets. Analytics and preference cookies can be disabled without affecting core functionality.
8. Your Rights
As a player on an777, you have the following rights regarding your personal data: